Inactive account fee schedule
Inactive fee €5.00 EUR*
Note: All fees and charges are subject to change from time to time.
As set out in Clause 11 (Inactive Account Fees) of the Terms and Conditions of Use, the Inactive Account Fee is a monthly administrative charge that is deducted from your account balance if your account is inactive for more than 180 days.
The Inactive Account Fee will be deducted from your account balance on the day following the (end of the) 180-day grace period (i.e., day 181) and then every thirty (30) days thereafter if your account remains inactive.
For example: If your account is inactive for seven (7) months, then you will have to pay a €5.00 EUR* charge at the end of the 180-day grace period (day 181) and then every thirty (30) days thereafter if your account remains inactive.
The Inactive Account Fee will automatically be deducted from your account balance by us on the day following the end of the 180-day grace period (day 181) and then every thirty (30) days thereafter (provided your account remains inactive).
If your account balance is zero and there is no money in your account then no deduction will be made.
Additionally, we will not deduct the full Inactive Account Fee from your account balance if your account balance is less than the Inactive Account Fee amount. However, we have the right to deduct "up to" the Inactive Account Fee amount. This means, for example, that if you have an account balance of €2.00 EUR* and the Inactive Account Fee is €5.00 EUR*, then we can deduct the €2.00 EUR* from your account balance (if your account remains inactive).
If you start using your account by 'logging on' to your account using your account name and password and you (i) place a cash wager, or (ii) enter a tournament with a cash entry fee, or (iii) play a raked hand, then your account will be deemed 'active' and we will stop deducting the Inactive Account Fee from your account balance from that date.
* Where your Account Currency is a currency other than EUR, the Inactive Account Fee will be converted into your Account Currency at the Exchange Rates offered by Us at the time of deduction from your Account.
If you have any questions, please contact our 24/7 Customer Care Team.